Heel caps endure constant impact and unfortunately can sometimes jump out of their ‘socket’ that's why we include a spare pair of heel caps in the original design and colour, with every pair of Miista shoes that have heel caps.

To replace the original heel caps: Either click them back into place yourself or take them to a local cobbler where they can also apply a light adhesive to prevent the caps from coming out again.

We use leather soles because leather naturally regulates temperature and airflow and moulds to the shape of your foot over time. To add extra grip to the soles, each leather sole includes a rubber-invected toe cap.

All our Miista leather soles are covered with a protective adhesive layer as they leave the factory which must be removed before your first wear outside. If it’s not removed, the layer will eventually damage the sole.

For best aftercare and to increase the product's lifespan, we recommend, after a few months of wearing and if you live in a wet environment, taking your shoes to a trusted cobbler to add a thin rubber protective sole. This will help preserve the leather whilst keeping the original shape intact.

It’s a common misconception that leather is waterproof. It can be water resistant, but generally, leather does not react well to being worn in very wet conditions.

As stated above, throughout the making of the products, our leather undergoes different treatments to allow for varying textures and finishes.

So, a patent finish, for example, is not waterproof. It's the opposite. If your shoes get wet, the water will seep into the leather under the patent coating and leave a mark. Our advice is to protect your shoes like you protect your hair from the rain.

We specifically make our shoes with natural premium leathers that over time softens and can be stretched a few centimetres if taken to a cobbler. Especially around the calves and ankles which creates a fit that tailored to the wearer.

The metal zippers that we use on our shoes may appear tough, but they do need to be handled with care. We’d recommend a certain approach for zipping and unzipping boots:

If the zip is located at the back of the boot, zip up when you are standing. This keeps the leg and zip straight. You don’t need to be standing for zips on the inside leg.

If the zip gets stuck, rub a graphite pencil on the zipper this often helps it move again.

To preserve the shape of your boots, please put them on while seated and the shaft is straight. These boots have a heel-back-counter which is particularly high to hold its uniquely straight back shape.

We recommend avoiding stepping on it, which can happen while putting your boot on standing. Therefore, it's always better to do it sitting.